New innovative comms network for Zermatt Bergbahnen

Zermatt Bergbahnen has become the first lift company in Switzerland to convert from radio to the cellular network, continuing its status as an innovative industry leader.

Quick and effective communication is as essential for the piste patrol – looking after the safety of skiers on the slopes – as it is for the snow groomer drivers – who prepare the slopes at night for the next day.

Conversion from radio to cellular network

To optimise communications, the old conventional TETRA radio network that Zermatt Bergbahnen were using has been replaced by a complete mobile solution from Swisscom.

The new system means that members of the group can communicate via the cellular network, with a good connection, renewable electricity and the highest level of security and data storage.

All devices have been replaced with extremely robust new units, somewhat reminiscent of classic 90s early mobile phones, albeit with a touch screen.

Digitisation of Piste Rescue

In addition to the new radio comms, new software has been introduced to digitise the piste rescue service.

This will help the piste services with their role of securing the piste each day, using controlled avalanches where required. Other tasks that they perform include being the first point of contact in the event of an accident on the snow.

Air Zermatt

Perhaps the most famous element of Zermatt’s rescue services is Air Zermatt. Read our blog post if you’d like to know more about the TV series ‘The Horn’, which covered the incredible exploits of the rescue team.